TERMS AND CONDITIONS OF ALL SALES FOR HANDPAINTEDWOODSIGNS.COM
Please be sure of your sign size and text before making payment. Once the sign is clear coated, the text cannot be changed or repainted over top of the clear coat. Please email us with any questions.
All sales are final, unless other terms were explicitly stated within the sale agreement. If no other terms are expressed in the sale agreement, the purchase is a final sale and cannot be misconstrued in any other manner.
HandPaintedWoodSigns.com hand crafts custom, made-to-order hand painted signs. Once payment has been made, no refunds are promised, offered or made, during production or at any time after. Our policy is consistent with major online retailers in custom historic products category.who create custom or monogrammed products.
We offer a 100% satisfaction guarantee.
If we made a text mistake and did not meet the basic layout of your custom sign, then you may return the sign so that we can fix the specific affected area or layout issue that was our mistake. We will credit you for the return postage if you use the same packaging we used to send the sign to you. You will not be charged for the shipping back to you. Other terms specific to this guarantee are available upon request. We may at only our sole discretion elect to remake your sign.
Any attempt by the customer to commit credit card fraud through misrepresentation of the facts to the credit card company will void any and all claims of the guarantee.
Our quoted estimated production time is a guideline which we seldom exceed. Reasons for exceeding the production time are connected to weather and temperature or availability of materials. Exceeding the production time is not a reason for demanding a refund or a credit. If we offer a partial credit, it is at our sole discretion.
Terms and Conditions Updated January 2017